Incident Details

This page contains all current information on the status of this incident.



Start

2020-09-03 02:22:07 UTC


End

2020-09-03 03:39:15 UTC


Severity

Minor Performance Issue


Current Status

Resolved


Services Impacted

- RMS Channel Manager


Impact Analysis

Siteminder reservations will not be created within RMS and clients will need to manually create these booking currently


Coordinator

Our Connectivity team is currently communicating with Siteminder


Description

Reservations delivered by Siteminder are failing to parse to RMS



Timeline

2020-09-03 03:39:15 UTC

Our Technical services team have identified the issue and resolved.
Client who have failed reservations can attempt to resend these from the extranet.

2020-09-03 02:22:07 UTC